The Voice of the Customer
Leger Metrics’ Voice of the Customer (VoC) platform is a continuous solution for measuring the customer experience on an ongoing basis.
The Customer Satisfaction Survey
The Leger Metrics solution gives your customers the possibility to communicate with you at any time thus allowing you to improve the services offered.
Customer Feedback Management
With our customer recovery module, stakeholders will receive alerts from dissatisfied customers in real time, allowing them to quickly manage dissatisfaction and close the loop with the client before they post on social media.
Want to know more?
If you want to hear from your customer, we want to hear from you! Talk to us about your challenges and we will be happy to provide you with a personalized solution.